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Return policy

RETURN POLICY

 

  1. All products (with the exception to mechanical seal) purchased from the Canadian Pump Shop may be returned at the buyers expense as long as they are in the original packaging and are untampered with,  within 10 days of receiving the product. A restocking fee of 25% will be applied.
  2. No returns accepted on mechanical seals. Mechanical seals do not have a warranty period.

Exemptions to 1 and 2.

  • The products arrived damaged
  • Products returned for warranty

If the products arrived damaged the Canadian Pump Shop will either replace or pay for the return shipping.

The costs to return products for warranty will be refunded for items granted warranty.